Your privacy matters to us. This policy explains what information we collect, how we use it, and how we protect it.

1. Introduction

Lohitha Media Pvt Ltd, operating at https://lohitamedia.com, is committed to protecting the privacy of every person who visits our website or engages with our services. This Privacy Policy describes the types of information we collect, the purposes for which we use it, how it is stored and protected, and the rights you have in relation to your personal information.

By using this website or providing your information through any contact form, enquiry, or service engagement, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect information in the following ways.

Information you provide directly, including your name, phone number, email address, business name, and the content of messages or enquiries you submit through contact forms, WhatsApp, email, or telephone. This information is provided voluntarily when you reach out to us.

Information collected automatically when you visit our website, including your IP address, browser type, device type, operating system, pages visited, time spent on pages, and the source through which you arrived at our website. This information is collected through cookies and standard web analytics tools.

Information provided during a client engagement, including business information, project briefs, brand assets, and other materials necessary to deliver our services. This information is used solely for the purpose of completing the agreed services.

3. How We Use Your Information

We use the information we collect for the following purposes.

To respond to your enquiries and communicate with you regarding our services. To prepare proposals, project agreements, and service deliverables for clients. To send service-related communications including project updates, invoices, and follow-up correspondence. To improve our website and services by understanding how visitors use them. To send occasional marketing communications about our services, offers, or industry content, where you have provided consent for such communications. To comply with legal obligations applicable to our business operations in India.

We do not use your personal information for purposes other than those described here without your explicit consent.

4. Cookies and Tracking Technologies

Our website uses cookies, which are small text files stored on your device, to improve your browsing experience, understand how visitors use our website, and enable certain website functionality. The types of cookies we use include essential cookies that are necessary for the website to function correctly, analytics cookies that collect information about how visitors use the website, and marketing cookies that track your activity to enable relevant advertising.

You can control cookies through your browser settings and choose to disable non-essential cookies. Please note that disabling certain cookies may affect the functionality of parts of our website. By continuing to use our website without changing your cookie settings, you consent to our use of cookies as described here.

We use Google Analytics to collect anonymised data about website usage. This data is processed by Google in accordance with their privacy policy, which can be reviewed at https://policies.google.com/privacy.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances.

We may share your information with trusted third-party service providers who assist in delivering our services, including hosting providers, email delivery services, payment processors, and print suppliers, where such sharing is necessary to complete a service engagement. All such third parties are required to handle your information securely and use it only for the specified purpose.

We may disclose your information where required to do so by law, court order, or applicable government authority, or where we believe disclosure is necessary to protect our legal rights or the safety of any person.

6. Data Storage and Security

Your information is stored on secure servers and we take reasonable technical and organisational measures to protect it against unauthorised access, loss, or misuse. These measures include access controls, secure communication protocols, and regular review of our data handling practices.

While we take data security seriously, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of information transmitted to or from this website, and transmission is at your own risk.

We retain your personal information for as long as necessary to deliver the services you have engaged us for, comply with legal obligations, and resolve any disputes. Client project files are typically retained for a period of three years following project completion.

7. Your Rights

You have the right to request access to the personal information we hold about you, request correction of any inaccurate information, request deletion of your personal information where it is no longer necessary for the purposes for which it was collected, withdraw consent to marketing communications at any time by contacting us directly, and raise concerns about our handling of your personal information with the appropriate regulatory authority.

To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to all requests within a reasonable timeframe.

8. Third-Party Platforms

Our services involve the use of third-party platforms including Google, Meta, Instagram, Facebook, YouTube, LinkedIn, and WhatsApp for digital marketing and advertising purposes. Your interaction with these platforms through campaigns we manage is also subject to their respective privacy policies. We encourage you to review the privacy policies of any third-party platform through which you interact with our services.

Our website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.

9. Children’s Privacy

Our website and services are not directed at individuals under the age of eighteen. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated policy will be published on this page with a revised effective date. We encourage you to review this policy periodically. Continued use of our website following the publication of changes constitutes your acceptance of the updated policy.

11. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us at:

Address: Lohita Media Pvt Ltd, Rama Krupa Complex, Benz Circle, Vijayawada, Andhra Pradesh 520008
Email: info@lohitamedia.com
Phone: 9642514444
Website: https://lohitamedia.com